FAQs

How can you make our website better?

What our clients like most about our websites is that they are easy to navigate for all demographics, whilst still maintaining the high quality. Further to this, we have a new online focus with typical GP services which reduces the need for patients to enter the practice and subsequently reduces your work load.

 

How will the online registration work?

After acquiring a few pieces of information from you, we will set up an online registration process that sends all relevant data to an email address of your choice.

 

Can we digitise all of our current forms and/or create new online forms?

Yes, no problem at all! Please speak with your account manager and let them know the forms you would like to add to your new form library.

 

How will the change affect our website security and/or speed?

We use industry standard security certificates issued by a trusted authority so your website will remain as secure if not more than before. We will also improve the download speed of your new site to improve the patient experience.

How long will it take to develop our new bespoke website?

It will typically take 2-3 weeks for your new website to be up and running. For exact timings, please contact us via the ‘contact’ tab. Your account manager will be in touch within a few hours.

 

Are your services GDPR compliant?

Absolutely – we do not store any data on your behalf. Instead, we simply transfer it to your practice where it is held for 30 days.

 

Can we make alterations to the website once completed?

Yes – we will liaise with you along the process to ensure your website is exactly how you want it to look and operate. After it is completed, we will also give you the opportunity to make any changes you want.

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